MORTGAGE OPERATIONS
No overlays... No excuses...
No issues...
On Time and As Agreed is more than just our company’s motto; it’s what sets the gold standard for our processes, ensuring we consistently deliver excellence in everything we do.
UNDERWRITING
No Overlays
“We’re in the business of closing loans, not complicating them.”
At InterLinc, we embrace a “can-do” attitude, striving to simplify the loan process by removing overlays and prioritizing what truly counts: helping your clients secure the funding they need. If a loan meets agency guidelines, we’re all in on getting your loan approved and funded. Our commitment to closing sellable transactions is the core of what we do; in-house, common-sense, guideline–driven underwriting is how we deliver month after month.
Underwriting Turn Times
Average turn time for all files underwritten YTD
8.68 Hours
*Loan files allowed into closing with initial Underwriting approval
OPERATIONS
No excuses
“Two-week issues at other companies are twenty-minute solutions here at InterLinc.”
We hire for culture and train for details. Our operational mentality is one of natural urgency regardless of the unique circumstances. We ensure the process continues to run on time, with challenges addressed promptly. Communication and solution-based problem solving by our decision makers in each department is a trait that we don’t just encourage, but we require.
CLOSING
No Issues
“Where your closings are celebrations, not surprise parties.”
It’s not about how you start, it’s about how you finish, and we finish well. Through proactive attention to detail, the closing department gives loan originators the confidence to trust the experience of their customer, referral partner, and closing agent will be on time and accurate. Regardless of the task at hand, the InterLinc closing department always delivers. Using our hybrid close and ability to pre-fund the transactions, we provide fast, accurate, and efficiently smooth closings.
EMPLOYEE TESTIMONIALS
See why our crew loves it here.
Hear from our very own about why they choose to make InterLinc their home.
Ebony Crowe
What I love most about working at InterLinc is that everyone is like family. I always tell people when they ask about our company that it’s one big family, whether local or in another state. When I first joined InterLinc in April 2015, I had no mortgage experience whatsoever. I started off handling the intake and uploading of our closing packages in the Post Closing department and now I’m the manager of the Post Closing department. There is always an opportunity to learn and grow here at InterLinc, which is such a blessing. No better place to work!
Paul Knopf
InterLinc has provided me the leadership, roadmap, and operational support that has launched my production to levels I never thought was possible, allowing me to deliver a consistent, exceptional loan process to my clients and referral partners!
Lisa Shockey
I am proud to work for InterLinc Mortgage. It's easy to do your job when you love where you work. We have the best team of people to work with daily! Our operations department is hands down the best around—allowing us to always keep our clients and business partners up to date and close on time! When your company helps you provide excellent service and products, the outcome is unmatchable: raving, happy clients and employees!
Stephanie Phelps
I have worked for InterLinc for over 6 years now, and I feel like I love my job more and more each year. I have learned so much from everyone I work with. I really love that we work together as a team and we learn from each other. I love that every year we have our Annual Rally and are able to see everyone we work with face-to-face. Being a remote employee can sometimes make you feel isolated and not a part of anything, but I feel like this company goes out of its way to make everyone feel included and important. I look forward to many more years with this company.
Bob Schmuckie
InterLinc is the place to work because it is more than just work, it's family. What we do is important to people and helps them with one of the largest financial decisions they will make in their lives. To be able to help people with this and provide them with piece of mind is very rewarding in itself, but when you get to do it at a company that believes that its employees are the most important asset and empowers people to make decisions and collaborate to get things done accurately and efficiently, you have a recipe for an outstanding work environment! InterLinc is simply a great company that is made of great people and I am proud to say I am part of it!
Brenda Hite
I absolutely love the leadership and culture InterLinc provides to the employees. The energy brought to the table by upper management is unmeasurable and carries over to the employees and they know how to incorporate just the right amount of fun. I credit my growth at InterLinc to the excellent support and leadership I receive from senior management. They share with us what we “need” to hear not what we “want” to hear. They care about their employees and this makes all the difference in how an individual feels.
